Customer reviews and testimonials
CESN prides itself in helpful and friendly customer service. We repair between 200 to 300 TVs and DVD units in a month, therefore our business model is based on volume rather the price. But that does not mean we sacrifice on our customer satisfaction.
Have a look below at what some of our customer’s say about us:
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Very friendly staff and honest
I wil indeed recommend their services if you need
They had my TV repaired and running within 4 days
I definitely recommend them
I got myself booked with them on Thursday and agreed the callout fee of £70, they called me on wednesday to give a time slot of visit. The technician was very punctual and collected the TV for workshop inspection. They called me on Friday to tell me whats wrong with the TV giving a quote of £155 (minus my callout fee). After i approved the estimate, they returned the TV on Tuesday and i paid the balance of £85. The technician also fitted it back on the wall and showed me everything working. They also confirmed that the repair came with 5 months warranty.
So apart from the repair taking 7 days i have nothing but a very good impression from this company
I am very contend and satisfied with the repair service provided. They kept me informed during the repair with regular texts and I had my TV with me within 7 days.
Spot on service
I cannot complain